Bajaj Automobiles Pvt.ltd, Pondicherry

  • Maintained detailed and current records on customers.
  • Inspected components, tested wiring and diagnosed system faults.
  • Completed basic and semi-skilled work with little or no oversight.
  • Interacted with end users to directly address surfaced issues and reach quick resolutions.
  • Completed job reports and logs immediately following service calls.
  • Maintained quality assurance and customer satisfaction objectives. Inspected and tested equipment,
  • machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Identified mechanical problems and determined best solutions for correction.
  • Resolved mechanical issues using both technical and manual skills.
  • Kept detailed records of repairs and maintenance for reference in future work.
  • Wrote work orders and parts fabrication requests.
  • Operated variety of tools and equipment to complete mechanical repairs.
  • Coordinated installation of systems, machinery, and components.
  • Trained and supervised mechanical engineering technicians in installation and maintenance of equipment.